Terms Of Service

TERMS OF SERVICE

Last Updated: March 8, 2026

By visiting this website and accessing the information, services, and products provided at Glitch (operated by Invirtu Labs d/b/a Glitch, hereinafter "Glitch," "we," "us," or "our"), you understand and agree to accept and adhere to these Terms of Service ("Terms"). These Terms govern the use of the Glitch platform by all users, including content creators ("Content Creators"), game developers and publishers ("Developers"), advertisers, and general visitors.

1. Description of Glitch

Glitch is a gaming platform that provides game marketing, distribution, and developer tools. Our platform enables players to discover and play games directly in their browser via streaming technology (no downloads required), and provides Developers with tools for influencer marketing, social media automation, analytics, attribution tracking, and white-label marketing solutions. We also connect gaming influencers and Content Creators with Developers and advertisers for commercial and creative collaboration.

2. Your Account

When creating an account at Glitch ("Account"), you warrant that the information provided by you is complete and accurate. You are solely responsible for safeguarding the password you use to access your Account and for any activities or actions taken under your Account. You agree to notify us without delay in the event there is a risk of unauthorized access or use of your Account. Glitch shall not be liable for any loss arising from unauthorized use of your Account where you have failed to maintain the confidentiality of your login credentials.

3. Minimum Age Requirement

You must be at least 13 years old to create an Account at Glitch, or such minimum required age in your country which allows (I) for the collection of your personal data or (II) for you to agree to these Terms. If we learn that personal data of persons less than 13 years old (or the lesser age required in your country) has been collected on Glitch, we will take the appropriate steps to delete this information and terminate the associated Account.

4. Platform Services Overview

Glitch provides a range of services and tools, including but not limited to:

We may use aggregated and anonymized data for statistical purposes when providing the above services. For more information about how we process your data, please read our Privacy Policy.

5. Developer Terms and Payout Structure

This section applies to Developers who list and distribute games on the Glitch platform.

5.1 Revenue Models

Glitch offers multiple revenue models for Developers. The applicable model(s) are configured by the Developer through the platform dashboard:

5.2 Playtime Measurement

Accurate playtime measurement is critical to the Developer payout system. Playtime is tracked through a dual-verification system:

5.3 Payment Schedule and Methods

5.4 Rate Changes

Glitch reserves the right to modify the per-hour payout rate, revenue splits, or other financial terms. Any changes will be communicated to Developers with at least thirty (30) days' prior written notice via email and/or platform notification. If you do not agree to the revised terms, you may remove your game from the platform in accordance with Section 7.2. Continued distribution of your game after the effective date of the changes constitutes acceptance of the new terms.

5.5 Tax Responsibilities

6. Game Distribution and Technical Requirements

6.1 SDK and Plugin Integration

To enable playtime tracking, DRM protection, and payouts, Developers must integrate the Glitch SDK, plugin, or extension into their game. Plugins are available for Unity, Unreal Engine, Godot, and GameMaker. The plugin implements the "Aegis Handshake" protocol described in Section 5.2. Games that do not implement the heartbeat protocol will not generate playtime-based revenue.

6.2 Build Deployment

Developers are responsible for packaging and uploading their game builds through the Glitch deployment system. Supported deployment types include iframe (standard web), WASM (Unity/Godot), Node.js (server-side), and Pixel Streaming (Unreal Engine). The Developer is responsible for ensuring that builds are correctly packaged, that the entry point file is accessible at the root of the uploaded archive, and that all assets use relative paths.

6.3 Title Tokens and Security

Glitch provides Title Tokens for server-to-server and compiled-client communication. Title Tokens are confidential and must not be exposed publicly (e.g., in public GitHub repositories). You are responsible for safeguarding your Title Tokens. Glitch is not liable for any unauthorized use resulting from your failure to protect your credentials.

6.4 Updates and Patches

Developers may deploy updated builds at any time through the platform's deployment system. Each new build is versioned and tracked. Glitch does not automatically update games; all deployments are initiated by the Developer. Previous builds can be toggled between "Live" and "Offline" status.

6.5 Platform and Device Availability

Games distributed through Glitch are playable via web browser on desktop and mobile devices. For Unreal Engine titles using Pixel Streaming, games are rendered on GPU-accelerated cloud servers and streamed to the player's browser. Glitch does not currently distribute downloadable executables or native mobile apps, though the same heartbeat API can be used by standalone PC builds sold through other channels.

7. Content Rights and Exclusivity

7.1 Non-Exclusive License

Publishing on Glitch is non-exclusive. You retain full ownership of your game, its source code, assets, and intellectual property. By listing your game on Glitch, you grant Glitch a non-exclusive, worldwide, royalty-free license to host, stream, display, distribute, and promote your game on the Glitch platform and in Glitch marketing materials for as long as your game remains listed on the platform. You are free to simultaneously publish and sell your game on any other platform (including Steam, Epic Games Store, itch.io, consoles, mobile app stores, or any other storefront) without restriction.

7.2 Game Removal and Termination

7.3 Marketing Rights

By listing your game on Glitch, you grant Glitch the right to use your game's name, logo, screenshots, trailers, and descriptions for the purpose of promoting the Glitch platform and your game's listing. This includes use in press releases, social media posts, advertisements, influencer campaigns, and other marketing materials. This marketing license continues only for as long as your game is listed on the platform, plus a reasonable wind-down period of thirty (30) days following removal.

8. Anti-Fraud and Quality Control

8.1 Fraud Prevention

Glitch employs multiple systems to prevent farmed playtime, botting, and fraudulent activity:

8.2 Disputed and Invalid Playtime

If Glitch identifies playtime that was generated through fraudulent means (including but not limited to bots, scripts, or coordinated farming), such playtime will be voided and the corresponding payouts will be deducted from the Developer's earnings. Glitch will make reasonable efforts to notify the Developer of any significant adjustments and the basis for such adjustments.

8.3 Developer Fraud

Developers must not engage in or encourage any activity designed to artificially inflate playtime metrics. This includes but is not limited to creating fake player accounts, using bots to simulate play sessions, or incentivizing players to leave games running unattended. Violation of this provision may result in immediate account termination and forfeiture of unpaid earnings.

9. Refunds and Chargebacks

9.1 Refund Policy by Transaction Type

9.2 Chargebacks

If a chargeback is initiated by a player's bank or payment provider, the following applies:

9.3 Impact on Developer Earnings

Refunds and successful chargebacks will result in a reduction of the Developer's earnings for the corresponding period. If a refund or chargeback causes a negative balance for a given pay period, the negative amount will be carried forward and offset against future earnings. In no event will the Developer be required to return funds already disbursed, except in cases of Developer fraud as described in Section 8.3.

10. Marketing and Advertising Campaigns

10.1 Platform Marketing

Glitch may, at its sole discretion, run influencer marketing campaigns and paid advertising campaigns to promote games listed on the platform. Such campaigns are provided at no cost to the Developer. Glitch is not obligated to provide marketing services for any particular game, and the selection criteria, budget allocation, duration, and continuation of such campaigns are determined solely by Glitch.

10.2 Ad Account Ownership

Advertising accounts and campaign data created by Glitch for the purpose of promoting games on the platform are owned and controlled by Glitch. Developers may request access to aggregate performance metrics (such as impressions, clicks, CPI, and retention data) related to campaigns for their games. Glitch will make reasonable efforts to provide such data through the Developer dashboard or upon request.

10.3 Influencer Campaigns

Glitch may engage influencers and Content Creators to create content featuring Developer games. Content created through such campaigns is subject to the Shared Ownership Rights described in Section 12.

11. Content Creator Terms

11.1 Campaigns

Glitch allows companies, such as publishers and developers ("Companies"), to submit requests for services to create content with Companies' products or services on the platform ("Campaigns"). Content Creators may accept or reject Campaigns at their discretion. After joining a Campaign, a Content Creator has thirty (30) days to create and submit coverage. If no content is submitted during the 30-day period, the Content Creator's completion rate will decrease. A higher completion rate improves the likelihood of receiving new game keys and Campaign invitations.

11.2 Hybrid Compensation Model

Our platform uses a hybrid model where Content Creators may be paid based on performance metrics and/or a flat fee. Performance-based marketing means that Content Creators are paid on the measurable results they produce, including views, shares, clicks, likes, installs, and other social engagement metrics. Rates are determined by the publisher, game developer, or advertiser via a rate card system.

The hybrid model combines a flat fee and performance-based earnings. A flat fee can be a set amount or calculated by multiplying the Content Creator's follower count by a per-follower rate. Alternatively, advertisers may set a flat fee without any performance-based component.

11.3 Content Creator Payment Terms

Payment is made to the Content Creator seven (7) days after the Content Creator has marked their Campaign as complete, or on a monthly basis for ongoing Campaigns. If the Content Creator does not mark their Campaign as complete, payment from the advertiser to the Content Creator will be executed every thirty (30) days from the day the Content Creator started the Campaign. Payment is based on the content created in the previous month and its performance. During this period, the advertiser may review and dispute content. The Content Creator will not be paid for content that is found to be fraudulent. Advertisers may be required to make a deposit of up to 75% of the Campaign's total cost. All payments to the Content Creator take place through the platform.

12. Shared Ownership Rights

For content created through Glitch Campaigns, the advertiser will have shared ownership rights with the Content Creator of the content produced. The advertiser may re-use and distribute such content as they wish for marketing and promotional purposes.

13. User Content

Glitch presents user-generated content in the form of streams, videos, social media posts, and text from users' streaming, video, and social media networks and other information ("Content"). You represent that you have the right to use and share Content which you make available at Glitch, and that such Content, or its use by us as contemplated, does not violate these Terms, the terms of any third party (such as YouTube or Twitch), applicable law, or the intellectual property rights of others. By making Content available, you represent and warrant that:

14. Responsible Use and Conduct

Any action by you that, in our sole discretion: (i) violates these Terms; (ii) restricts, inhibits, or prevents any access, use, or enjoyment of Glitch; or (iii) through the use of your Account, defames, abuses, harasses, offends, or threatens, shall not be permitted and may result in your loss of the right to access and use Glitch and/or your Account.

Glitch reserves the right to suspend or discontinue the availability of Glitch, its products and services, and/or your Account or any portion or feature thereof at any time in our sole discretion and without prior notice. Your access to Glitch may be interrupted from time to time for maintenance, updates, or other operational reasons.

15. Confidentiality

After performing services or at the advertiser's request, the Content Creator shall deliver to the advertiser all materials in the Content Creator's possession relating to the advertiser's business. Any confidential information that the Content Creator accesses or develops in connection with the services shall be subject to the terms of this clause. The Content Creator agrees to treat all confidential information as strictly confidential, not to disclose it in whole or in part to any third party without the prior written consent of the advertiser, and not to use any confidential information for any purpose except as required for the performance of the services. The Content Creator shall notify the advertiser immediately upon becoming aware of any loss or disclosure of confidential information.

16. Data Collection, Analytics, and Fingerprinting

16.1 Analytics Tracking

Glitch provides analytics tracking tools that Developers may embed on their websites and within their games. These tools collect data including but not limited to: page views, session data, click events, scroll depth, performance metrics, conversion events, and custom events defined by the Developer. Data collected through these tools is used to provide Developers with insights into user behavior, marketing attribution, and campaign performance.

16.2 Cross-Device Fingerprinting

Glitch uses device fingerprinting technology to track users across devices and platforms for the purpose of marketing attribution. Fingerprint components may include device model, type, manufacturer, operating system, screen resolution, hardware specifications, language, timezone, keyboard layout, and other device characteristics. This data is processed into cryptographic hashes and is used to connect web sessions with game installs to measure marketing effectiveness.

16.3 Advertising and Conversion APIs

Glitch may forward conversion events to third-party advertising platforms (such as Meta/Facebook, Google Ads, TikTok, Twitter, and Reddit) on behalf of Developers for the purpose of ad campaign optimization. This functionality can be enabled or disabled by the Developer through configuration settings.

16.4 Privacy Compliance

Developers who use Glitch's analytics and fingerprinting tools are responsible for ensuring compliance with all applicable data privacy laws and regulations (including GDPR, CCPA, and others) in the jurisdictions where their games and websites are accessed. This includes providing appropriate privacy disclosures and obtaining any required user consents. Glitch provides configuration options to enable developers to defer or disable tracking until user consent is obtained.

17. DRM and Game Protection

Glitch provides a DRM (Digital Rights Management) system through the Aegis protocol. When enabled, the game client validates the player's license by communicating with Glitch's validation servers. A player without a valid license (e.g., a subscription, rental, or premium purchase) may be denied access to the game. Developers may optionally implement additional in-game security checks using the validation endpoint to enforce license requirements at game launch and periodically during play.

Glitch provides a twenty-four (24) hour offline grace period. If a game cannot reach Glitch's servers due to network issues, the player should be allowed to continue playing for up to 24 hours. After this period, an online validation check is required.

18. Player Access and Licensing

18.1 Demo Access

Players may access a free demo of up to five (5) minutes for games on the platform. After the demo period, continued access requires a subscription, rental, or premium purchase.

18.2 Subscription Access

Subscribers may play any game on the platform for as long as their subscription is active. Access is revoked when the subscription lapses.

18.3 Rental Access

Rental access is limited to the time or hours specified at the time of purchase. When the rental period expires, access is revoked unless the player purchases the game at full price.

18.4 Premium Purchase

A premium purchase grants the player a perpetual, non-transferable license to access the game on the Glitch platform. This license survives the removal of the game from the platform by the Developer, as described in Section 7.2.

19. Third-Party Integrations

Glitch integrates with various third-party services, including but not limited to Xsolla (for payment processing), Stripe (for payouts), and various social media and advertising platforms. Your use of these integrations is subject to the respective third party's terms of service and privacy policies. Glitch is not responsible for the acts, omissions, or policies of any third-party service provider.

20. Limitation of Warranties

You understand and agree that Glitch and its products and services are provided "AS IS" and "AS AVAILABLE." This means that we do not represent or warrant to you that:

21. Limitation of Liability

Under no circumstances will Glitch be liable for your content, including but not limited to any errors or omissions in any content, any loss or damage of any kind incurred as a result of any content posted, emailed, transmitted, or otherwise made available by you through your Account or elsewhere. Glitch shall not be liable for any changes to or dissolution of third-party platforms (such as Twitch and YouTube) or their APIs that affect Glitch's services.

Glitch shall under no circumstances be liable to you for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profit, loss of goodwill or reputation, loss of opportunity, or loss of data, regardless of whether such damages were foreseeable or whether Glitch was advised of the possibility of such damages.

The total aggregate liability of Glitch for all claims arising out of or related to these Terms shall be limited to the greater of (a) the total fees paid to you under these Terms during the twelve (12) month period immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100 USD).

22. Indemnification

You agree to indemnify, defend, and hold harmless Glitch, its officers, directors, employees, agents, and affiliates from and against all claims, actions, proceedings, costs (including reasonable legal fees), expenses, losses, damages, and liabilities arising from (a) your use of the Glitch platform, (b) any content you post or transmit, (c) your violation of these Terms, (d) your violation of any applicable law or third-party rights, or (e) any game or content you distribute through the platform that infringes any intellectual property or other proprietary right.

23. Links to Third-Party Resources

Glitch may contain links to third-party websites or resources. Glitch is not responsible for (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links do not imply endorsement. You are solely responsible for all risks arising from the use of such third-party resources.

24. Privacy

Your privacy is very important to us. Please read our Privacy Policy, which explains in detail how we collect, use, and protect your personal data.

25. Dispute Resolution

In the event of a dispute arising out of or relating to these Terms, you and Glitch agree to first attempt to resolve the dispute informally by contacting each other in writing and engaging in good-faith negotiations for a period of thirty (30) days. If the dispute cannot be resolved informally, either party may pursue resolution through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of Delaware. Each party shall bear its own costs and attorneys' fees in any such proceeding, unless the arbitrator determines otherwise.

26. Entire Agreement

These Terms constitute the entire and exclusive agreement between Glitch and you regarding the Glitch platform, and supersede all prior agreements, representations, and understandings.

Glitch reserves the right to update, amend, and/or change these Terms at any time in our sole discretion. Updates to these Terms will be posted on the Glitch website. For material changes that affect Developer payouts, revenue splits, or rights, we will provide at least thirty (30) days' prior notice via email or platform notification. For all other changes, amendments take effect immediately upon posting. Your continued use of Glitch after any amendment constitutes acceptance of the revised Terms. You are encouraged to review these Terms periodically.

27. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

28. Assignment

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Glitch. Glitch may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of substantially all of its assets.

29. Termination

These Terms will continue to apply until terminated by either you, through deactivating your Account and/or discontinuing your use of Glitch, or by Glitch at any time in its sole discretion. Upon termination:

30. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, excluding its conflict of laws principles providing for the application of the laws of any other jurisdiction.

31. Contact Information

If you have any questions about these Terms, you can contact us at: